Privacy Policy

1. Introduction

Welcome to Kabale Online Marketplace. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, and username.
• Contact Data: includes your delivery address in the Kigezi region, email address, and telephone numbers.
• Transaction Data: includes details about payments to and from you and other details of products you have purchased from sellers on our platform.
• Technical Data: includes internet protocol (IP) address, your login data, and browser type.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., processing your order).
• Where it is necessary to share your Delivery Address and Phone Number with our verified local sellers and logistics riders to ensure successful delivery of your items.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

4. Disclosures of Your Personal Data

As a multi-vendor marketplace, we must share specific pieces of your Contact Data (such as your phone number and physical address) with the individual sellers you purchase from. This is strictly to facilitate the delivery of your order. Sellers are bound by our terms to use this data only for fulfilling your specific order and are strictly prohibited from using it for unauthorized marketing.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We utilize secure authentication providers and encrypted database systems to ensure your information remains safe.